Find out how to join the surgery.
Services
Non-urgent advice: Clinics
View what clinics we offer at the surgery
Getting test results
Find out how to view your test results or ask questions about your results.
Vaccinations
This guide can help understand the vaccines offered in the UK and when to have them.
It also explains how they work and why they're safe and important.
Getting a fit (sick) note or self certification
Request a sick note if you've been sick for more than 7 days or how to self certify of less than 7 days.
Carers support
Are you a Carer? A carer is someone looking after a friend or a relative of any age who through an illness, disability or addiction, and is unable to manage without help.
Managing your health online (online services incl. Medlink)
There are many things you can do online to manage your health, including Medlink reviews.
Accessing your health records
Find out about the types of records and how to access them.
Accessing someone else’s information (proxy access)
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access.
We can set this up for you if you are both registered with us.
Changing your contact details
Update your name, address, phone numbers or email address.
Healthy living
NHS advice about healthy living, including eating a balanced diet, healthy weight, exercise, quitting smoking and drinking less alcohol.
Domestic Abuse Statement
We are committed to providing a safe, respectful, and supportive environment for everyone who interacts with our organisation.
Domestic abuse can affect anyone, regardless of age, gender, ethnicity, religion, disability, sexual orientation, or background. Abuse may be physical, emotional, psychological, sexual, financial, coercive, or controlling behaviour.
We do not tolerate domestic abuse in any form.
If we become aware of concerns relating to domestic abuse involving our staff, clients, customers, volunteers, or partners, we will respond sensitively, confidentially, and appropriately wherever possible. We aim to support those affected by:
Listening without judgement
Treating disclosures seriously and respectfully
Signposting to specialist support services
Taking reasonable steps to help protect safety and wellbeing
If you or someone you know is in immediate danger, contact emergency services immediately.
Support Resources
National Domestic Abuse Helpline (UK): 0808 2000 247
Emergency: 999
If speaking is unsafe, you can use the Silent Solution system by calling 999 and pressing 55 when prompted.
For further information or support relating to this statement, please contact us through our usual communication channels.
Safeguarding
At Cropredy Surgery, we are committed to safeguarding and promoting the welfare of all children, young people, and adults at risk. We recognise that safeguarding is everyone’s responsibility and aim to provide a safe, supportive, and respectful environment for all patients and staff.
Our team is trained to identify signs of abuse, neglect, exploitation, or harm and to respond appropriately in line with national safeguarding guidance and local procedures. We work closely with health professionals, social care services, and other agencies where necessary to protect individuals who may be at risk.
We believe that every person has the right to live free from abuse, harm, and discrimination. Concerns about a child or vulnerable adult will always be taken seriously and handled sensitively, confidentially, and in accordance with legal and professional obligations.
If you are worried about the safety or wellbeing of a child, young person, or vulnerable adult, please speak to a member of our team as soon as possible.
Safeguarding Leads
Our Practice Safeguarding Lead is: Dr Catriona Reid
Useful Contacts
NHS Safeguarding Information
NSPCC – Reporting Concerns About a Child
In an emergency, always call 999.
Medical Examiners information for families
A Medical Examiner is an independent senior doctor. Their role is to review the medical records of your loved one and occasionally have a discussion with the GP to agree the cause of death for the Medical Certificate (MCCD). Once the Medical Examiner Service has received the referral from the GP, you will be contacted by the Medical Examiner Officer (MEO). They will give you the opportunity to ask any questions, raise any concerns you may have about the care your loved one received and/or highlight excellence. During the conversation, they will share with you the proposed cause of death that the GP and Medical Examiner have agreed or, if a Coroner’s referral is required, they will advise you what will happen next.
If they are able to issue the Medical Certificate they will advise you:
• When the certificate has been completed
• How Registration Services will contact you to book your appointment to collect the death certificate/s
View a guide for families experiencing bereavement
Useful contact details:
Medical Examiner Office
Tel: 01865 221 939
Opening hours: Monday to Friday 9am-5pm
(excluding weekends and bank holidays)
OUH Switchboard
Tel: 0300 304 7777
Oxford Coroner’s Office
Tel: 01865 815 020
Oxford Registration Services
Tel: 01865 519 800
OUH PALS
Tel: 01865 221 473
Cervical screening
You'll be sent an invitation when it's time to book your cervical screening appointment.
Cervical screening (a smear test) checks the health of your cervix. The cervix is the opening to your womb from your vagina. It is not a test for cancer, it's a test to help prevent cancer.
All women and people with a cervix aged 25 to 64 should be invited by letter. If you are unable to attend following an invitation you can still make an appointment, contact us and for more information visit: nhs website
Diabetes
A very low calorie diet may help you to:
- Lose weight and feel better in yourself
- Reduce your risk of diabetic complications, such as damage to eyes, feet, nerves and kidneys
- Reduce your blood pressure and your risk of heart attack and/or stroke
- Reduce your blood glucose (HbA1c)
- Losing the weight around your middle also helps your pancreas and liver to work properly and possibly put your diabetes into remission
What is an NHS Health Check?
The NHS Health Check is a free check-up of your overall health. It can tell you whether you're at higher risk of getting certain health problems, such as:
Who is the NHS Health Check for?
The check is for people who are aged 40 to 74 who do not have any of the following pre-existing conditions:
- heart disease
- chronic kidney disease
- diabetes
- high-blood pressure (hypertension)
- atrial fibrillation
- transient ischaemic attack
- inherited high cholesterol (familial hypercholesterolemia)
- heart failure
- peripheral arterial disease
- stroke
- currently being prescribed statins to lower cholesterol
- previous checks have found that you have a 20% or higher risk of getting cardiovascular disease over the next 10 years
You should have regular check-ups if you have one of these conditions. Your care team will be able to give you more information about this.
Act FAST campaign - Awareness of the signs of a stroke
The NHS in England has launched the latest ‘Act FAST’ campaign – our campaign to increase awareness of the signs of a stroke and encourage people to dial 999 at the first sign.
A stroke strikes every 5 minutes in the UK. There are around 38,000 stroke-related deaths every year and it’s a leading cause of disability. The campaign encourages people to Act FAST on any sign of a stroke as every minute is vital, to give patients quicker access to specialist treatment that could save their life and reduce the long-term effects of a stroke such as a disability.
The campaign explains that the first sign of a stroke might not seem serious. Like struggling to smile, not being able to raise your arm or slurring when you speak. Stroke symptoms can be less dramatic, painful or obvious than might be expected. But even if doesn’t seem like much, at the first sign of a stroke call 999.
Page created: 01 July 2024