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The easiest ways to order repeat prescriptions are:
These accounts show you all your repeat medicines and dosage and you can choose the ones you need.
You can also:
We do not take repeat prescription requests over the phone.
Monday to Friday 9am to 5pm.
Note: Any prescription requests received after 4pm, will count as arriving next working day. Can we ask that you keep a close eye on your medication levels. Ensure you order in plenty of time (but not too early!).
For those who have forgotten to order and need medication urgently, we will only be able to offer a signed prescription to collect from another pharmacy.
Prescriptions are issued for 28 days at a time, except oral contraceptive pill and HRT, which are issued for three months. We also provide a seven-day monitored dosage system for patients who need extra help with medicines.
Contact our Dispensary Manager by calling the surgery or email: bobicb-ox.cropredy.surgery@nhs.net. (Note: email address is not constantly monitored and must not be used for repeat prescriptions or urgent matters).
You can usually obtain medicines from Cropredy Surgery Dispensary if you live more than a mile ('as the crow flies') from a chemist, you are a temporary resident or you are unable to get to a chemist shop easily. Ask for details.
Cropredy Surgery Dispensary hours excluding bank holidays:
Monday: 09.00-13.00 and 14.00-17.30
Tuesday: 09.00-13.00 and 14.00-17.00
Wednesday: 09.00-13.00 and 14.00-17.00
Thursday: 09.00-13.00 and 14.00-17.00
Friday: 09.00-13.00 and 14.00-17.00
Please allow 4 whole working days before collecting your prescriptions if you are a dispensing patient.
Note: Controlled drug medications CAN NOT be collected between 1pm and 2pm.
Please allow 7 working days days for non-dispensing patients.
You can collect your prescription from the pharmacy, 4 working days after you have ordered it.
Choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. You can change your nominated pharmacy at any time:
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
They can also advise on medicine that you can buy without a prescription. Many pharmacies are open until late and at weekends and most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
For further information on:
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
If you have questions about your medication or medication you can buy without prescription speak to your local pharmacy.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
We have a Chip and PIN machine in reception for patients who want to pay for their prescriptions or other services by credit/debit card.
Sometimes, we are asked to prescribe 'a low dose sedative' for patients attending hospital or dental appointments, for imaging investigations or other procedures. These are the reasons we DO NOT prescribe this medication:
We are not being 'obstructive’, simply adhering to our duty of care to provide safe, consistent, appropriate care for our patients. We would be grateful if you could discuss this with the relevant specialist who has requested this, to prescribe as they see fit.
As part of our Dispensing Service, we offer a Dispensing Review of Use of Medicines (DRUM) to our patients.
This review is face–to–face with one of our dispensers for an opportunity to understand your medicines and their uses. You may be invited for a review when you collect your medicines.
This is an extra service that we offer and not a replacement for seeing the doctor or nurse or clinical pharmacist, so you should still come along for your regular appointments.
Pharmacy2U is NOT part of Cropredy Surgery. Please be aware that if you are a patient who normally has your repeat medicines from us and you sign up with this company, all your prescriptions will go to them for dispensing.
If you need a prescription after seeing the doctor, you will be given a paper prescription to take to a pharmacist as we will not dispense them at the Surgery.
The Surgery provides a wide range of services to our patients, partly supported by the income derived from our dispensing services. If that income is reduced, it puts some of the services that we offer at risk. Whilst we support patient choice, please be aware before you change.
