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Noticeboard

Important Notice - New Phone System

We are (through necessity) having a new phone system installed on the Monday 16th September 2019. There will inevitably be some disruption to our normal service whilst the installation is taking place and our staff get to grips with the new way of working. Please be patient with us. The system will have several benefits to our patients and staff including a ‘Queuebuster’ facility which lets you know where you are in the queue and will even call you back if there is a long wait. We are hoping normal operation will be resumed very quickly following installation.

Home Visits

Doctor's bag

These are mainly for patients too ill to attend Surgery.

Please telephone with brief details of symptoms before 10:30 if possible.

In an emergency, telephone the Surgery (01295 758372) and the receptionist will then pass your message to the doctor.

Primary Care Visiting Service

Oxfordshire GPs were successful in winning a bid for money to trial various service changes across the area. The contract with NHS England is operated for our area by our new collaboration of GP Practices called NOxMed. There are some exciting plans in development but the first of these has started in the shape of the Primary Care Visiting Service (PCVS).

If you ring for a home visit and the doctor thinks that you are suitable, one of the Emergency Care Practitioners from the PCVS will come to see you. The paramedic will then report back to the doctor with the results and they will work together to provide the most suitable care for you.

Patients in the Banbury area will be visited throughout the day and not have to wait until the doctor is free; it will also allow the doctors to spend more time with patients who may be particularly ill or who may have very complex needs. These visits are proving very popular so let us know what you think if you are visited by one of the team.

 
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