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Online Access

If you find that the Patient Access system is not working, please mail and let us know.

About Patient Access

Do you want to book an appointment when we're closed?

How about ordering a repeat prescription or telling us about a change of address? 

You can do all of this by registering for Patient Access our online service where you can order repeat prescriptions and book routine appointments with the doctor or the phlebotomist (for blood samples). 

It can also be used to let us know if you change your address or other contact details. 

All you need to do is to come into the surgery reception with a form of identification and the receptionist will be able to register you. She will issue a PIN and password to use our online services and you're away! 

It may seem unnecessary to have identification when we probably know you well but we need to maintain the strict confidentiality rules surrounding your sensitive records.

Electronic Records' Viewer

We ran a trial of the EMIS Access Electronic Records' Viewer from June to December 2010. The results of the survey that was carried out afterwards are available, together with the queries and comments, by clicking here.

The response that we had was very positive and so we decided, after discussion with our Patients' Group, to open the facility to the rest of our patients.

We issue information about the system when you register but you can see the information leaflet and log–in information with a glossary of terms here.

Parents, guardians or carers are able to operate Patient Access on behalf of their children up to the age of 16 years. The introduction of the additional access to electronic records, means that we will be reducing that age limit so that children of 12 years and over will be able to operate the system themselves provided that the doctor assesses that they are competent to do so. Those patients who are currently operating the system on behalf of their children may continue until the child reaches 12 years old when the access will be switched off. We will contact patients who are affected by this change.

The Royal College of General Practitioners published guidance on accessing electronic records Enabling Patients to Access Electronic Health Recordwhich we have followed in devising the system in use here at Cropredy Surgery. This is still relevant guidance but since then, Patient Online: The Road Map has been published. A summary of this document is available here. More patient-focused guidance is being devised by NHS England and we will add it to our website when it is ready.

Cropredy Surgery and its patients are amongst the original pioneers of patient online and we continue to be involved in its development. 

Click below for the Road Map and its summary

Road Map

Road Map Summary

You may be interested in following the progress of another practice introducing EMIS Access Records Viewer on the following Blog

If you have any non-medical queries about this system please email us on and we will respond as soon as possible.

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