Please note: We now require 3 working days notice between ordering and collecting medication (excluding weekends and Bank Holidays).

We kindly ask everyone who attends the surgery to continue to wear a face mask to ensure all patients and staff stay safe. Click here for more information on COVID-19

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Read our latest Newsletter - Winter 2021


Are you a Carer?

A carer is someone looking after a friend or a relative of any age who through an illness, disability or addiction, is unable to manage without help.

Why should I identify myself as a carer at the surgery?

So that we can help and support you. Please complete this form and return it to the Surgery via email or drop it in to reception, and we will be in touch.

Young Carers

If you are under 18 and caring for someone, it is important that you get the help and support you might need. Contact Spurgeons Young Carers’ Service on 01865 309602 / 07854 726678 or you can email and visit the website for more information.

When can I identify myself as a carer?

Carers Oxfordshire is a service that launched in 2011 with the ambitious aim of identifying up to 45,000 of the county’s estimated 61,000 carers within three years. By identifying carers much earlier in their caring lives and ensuring they are in contact with preventive services, the service aims to reduce the likelihood of crises and carer breakdown.


Carers Oxfordshire helpline: 0845 050 7666




Who will see the surgery record?

The GPs, Nurses and practice staff who keep the records but we may also let the hospital know if you are admitted.

Where else will this information be used?

We may use anonymous data to help plan further services for carers.


The Emergency Carers' Support Service is a FREE support service for adult carers of adults in Oxfordshire. Signing up is simple, FREE and can give carers peace of mind.

How does this service support carers?

By providing replacement care when the main carer suddenly or unexpectedly becomes ill, or has an accident that prevents him/her from providing care. Experienced staff look after the cared for person when the carer has an emergency and is unable to do so. Care can be provided from 1 to 48 hours - and in exceptional circumstances, up to 72 hours.

What sort of emergency can a carer get help in?

The service can be provided when

  • there is an immediate impact or serious risk for the person being cared for should they not receive care
  • no other nominated contacts are available to carry out the caring
  • the carer is unable to carry out his or her normal caring role because of a family crisis or his or her own urgent health needs
  • the carer is unable to carry out his or her normal caring role due to becoming suddenly or unexpectedly ill or have an accident that prevents them providing care
  • the carer has a family member who becomes suddenly or unexpectedly ill and the carer has to attend hospital.

Situations include

  • the carer goes to hospital for an arranged appointment and is kept in hospital overnight
  • the carer has contracted a stomach virus and can't look after the person they care for
  • the carer is unable to get home because of an accident on the motorway - they are going to be very late and the person they care for will need help
  • the carer's spouse has been taken ill and the carer needs to go to hospital, the person they care for can't be left alone - Community Voice will arrange for a carer to sit with the person needing care and carry out any tasks required

Who can apply for this service?

Any adult can register if she or her provides substantial, regular, unpaid care to another adult in Oxfordshire. This may be for a relative or friend or neighbour who needs support because of disability, illness or frailty. Carers may or may not be living with the person that they care for.

How can carers get this service?

Call Carers Oxfordshire on 0845 050 7666 and fill in a short registration form over the phone. Alternatively, the carer's outreach worker can call Carers Oxfordshire and request a call back to the carer. You can also email

Once you are registered you can access emergency help quickly and efficiently when you need it.

The carer will receive a registration card to keep in their purse or wallet. Once registered, the carer can call the 24-hour hotline 0845 849562 in the event of an emergency to activate the service.

Carers Wellbeing Reviews

Unpaid carers can have a free 10-15 minutes wellbeing assessment at local pharmacies carrying the sign from 1 August 2015. A list of participating pharmacies is available on the website

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website