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Noticeboard

IMPORTANT CORONA UPDATE:

All patients attending the surgery are asked to wear a face covering of some kind (mask, scarf etc. which covers their nose and mouth). We are grateful for your continued understanding on these matters

All other C19 information is on Page 7 (link on right of this page)

See our Accessibility Information

Following the ban on fax machines by the Health and Social Care Secretary Matt Hancock , our fax machine has now been turned off. We will gradually be updating all our headed notepaper and compliment slips but please take this as notification that we can no longer receive or send faxes.

Practice Management

Nicci Bennett (from 1st April 19)

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Nicola Bennett (f)

Administration

Mrs Ann Maule

Records Administrator

Mrs Esther Staples

Records administrator

Mr Geoff Toon

IT Manager

Mrs Jane Pace

Accounts Assistant

Patient Coordinators


Lee–Ann Hawkes (Senior Patient Coordinator)
Claire Dancer
Beth Andrews
Ceri Rumble
Jill Gilkes


Patient Coordinators provide an important link for patients with the practice and are your initial contact point for general enquiries. Like all members of the team they are bound by the same confidentiality rules meaning that any information given by you is strictly confidential.  Patient Coordinators make most of the patient appointments in addition to other important tasks such as prescription enquiries, registering patients, distributing dispensed prescriptions and taking payments.


It is important that they ask the reason for your call so that they can provide information and direct you to the most appropriate clinician or service depending on your health issue or query. However, if you feel an issue is very private and do not wish to give the reason for your call/appointment request then this will be respected.

Secretaries

Mrs Mary Bradbury
Mrs Esther Staples
 
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