Noticeboard

Welcome to our two new Partners joining the surgery.

Dr Catriona Reid and Dr Thomas Holyoake. Dr Reid joined us on 7th September. Dr Holyoake joined us on 4th October.

IMPORTANT CORONAVIRUS UPDATE: See Covid-19 Help and Information
All patients attending the surgery are asked to wear a face covering (mask, scarf etc. which covers nose and mouth). We are grateful for your continued understanding. Click here for more information on COVID-19

See our Accessibility Information

Following the ban on fax machines by the Health and Social Care Secretary, Matt Hancock, our fax machine has now been turned off. We will update our headed notepaper and compliments slips but please note we can no longer send or receive faxes.

Practice Management

Nicci Bennett (from 1st April 2019)

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Nicola Bennett (f)

Administration

Patient Coordinators

Lee–Ann Hawkes (Senior Patient Coordinator)
Claire Dancer
Ceri Rumble
Jill Gilkes
Helen Hay
Wendy Stanley-Williams

Patient Coordinators provide an important link for patients with the practice and are your initial contact point for general enquiries. Like all members of the team they are bound by the same confidentiality rules meaning that any information given by you is strictly confidential.  Patient Coordinators make most of the patient appointments in addition to other important tasks such as prescription enquiries, registering patients, distributing dispensed prescriptions and taking payments.

It is important that they ask the reason for your call so that they can provide information and direct you to the most appropriate clinician or service depending on your health issue or query. However, if you feel an issue is very private and do not wish to give the reason for your call/appointment request then this will be respected.

Mrs Ann Maule

Records Administrator

Mrs Esther Staples

Records Administrator

Mr Geoff Toon

IT Manager

Mrs Jane Pace

Accounts Assistant

Secretaries

Mrs Mary Bradbury
Mrs Esther Staples
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website