All patients attending the surgery are asked to wear a face covering of some kind (mask, scarf etc. which covers their nose and mouth). We are grateful for your continued understanding on these matters

All other C19 information is on Page 7 (link on right of this page)

See our Accessibility Information

Following the ban on fax machines by the Health and Social Care Secretary Matt Hancock , our fax machine has now been turned off. We will gradually be updating all our headed notepaper and compliment slips but please take this as notification that we can no longer receive or send faxes.

Repeat Prescriptions

Repeat prescriptions may be requested

  • on the form enclosed with the dispensed medicines.
  • By letter (enclose an SAE)
  • By fax
  • In person
  • Online via the link at the top of this page – click here to read more

Please allow two working days before collecting your medicines after 13:00.

Prescriptions are issued for 28 days at a time, except the oral contraceptive pill and HRT, which we issue for three months.

We also provide a seven-day monitored dosage system for patients who need extra help with medicines. Contact the Dispensary Manager for more information by ringing the surgery on 01295 758372 or email us on: (Please note that this email address is not constantly monitored and must not be used for repeat prescriptions or urgent matters.)

Travelling with Controlled Drugs

Before you go, check any rules and restrictions in that destination with the embassy.

Go to 

In general, if your medicine contains a drug listed as schedule 2, 3 or 4 on the controlled drug list, you need to either;

If required your GP can provide you with a letter to travel with but please be aware this is not an NHS service and there is a £30 charge for providing this.

Beating the DRUM for patients' medicines

As part of our dispensing service we offer a Dispensing Review of Use of Medicines (DRUM) to some of our patients.

This review is a face–to–face meeting with one of our dispensers, and is an opportunity better to understand your medicines and their uses. You may be invited for a review when you collect your medicines.

This is an extra service that we offer and not a replacement for seeing the doctor or the nurse so you should still come along for your regular appointments. 

Chip and PIN Machine

We have a Chip and PIN machine in reception for patients who would like to pay for their prescriptions or other services by credit or debit card.

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